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Communications Center Management
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Leadership Development
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Repeat Session
Media
Federal Partners
Training Essentials
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Sun, Jul 27
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Monday, July 28, 2025
2:00 PM – 3:00 PM
APCO's RPL & CPE - Your Investment in Professional Growth
2:00 PM – 3:00 PM
APCO's RPL & CPE - Your Investment in Professional Growth
Location: Baltimore Convention Center, 307-308
Main Presenter:
Gina Edmunds
– APCO International
Co-Presenter:
Dorothy Cave
– APCO International
Co-Presenter:
Steve Edwards, PhD
– APCO International
Leadership Development
CEU: 1
2:00 PM – 3:00 PM
Elevating Your Relationship with IPAWS
2:00 PM – 3:00 PM
Elevating Your Relationship with IPAWS
Location: Baltimore Convention Center, 316-317
Main Presenter:
Manny Centeno
– FEMA, Integrated Public Alert and Warning System (IPAWS)
Emergency Preparedness, Response and Situational Awareness
CEU: 1
2:00 PM – 3:00 PM
Emerging Threats to Next Generation Technologies
2:00 PM – 3:00 PM
Emerging Threats to Next Generation Technologies
Location: Baltimore Convention Center, 324-326
Main Presenter:
Billy Brown Jr, BS, MBA, PMP
– Cybersecurity and Infrastructure Security Agency (CISA)
NG9-1-1 and Emerging Technologies
CEU: 1
2:00 PM – 3:00 PM
FirstNet, ESInet, and Hurricanes, Oh My!
2:00 PM – 3:00 PM
FirstNet, ESInet, and Hurricanes, Oh My!
Location: Baltimore Convention Center, 337-338
Main Presenter:
L.V. Pokey Harris, MPA, ENP
– North Carolina 911 Board
Federal Partners
CEU: 1
2:00 PM – 3:00 PM
Healthy-ish Eating for Dispatchers
2:00 PM – 3:00 PM
Healthy-ish Eating for Dispatchers
Location: Baltimore Convention Center, 301-303
Main Presenter:
Megan E. Lautz, MS, RD, CSCS, TSAC-F
– Fairfax County Fire and Police / RescueRD LLC
Wellness in the Emergency Communication Center
CEU: 1
2:00 PM – 3:00 PM
Life-Saving Connections Through 911 Education
2:00 PM – 3:00 PM
Life-Saving Connections Through 911 Education
Location: Baltimore Convention Center, 321-323
Main Presenter:
Cortney Lyskoski, POST Certified General Topics Instructor
– Ada County Sheriff's Office
Mastering Media & Public Engagement
CEU: 1
2:00 PM – 3:00 PM
Ransomware Survival Guide for Public Safety Comms
2:00 PM – 3:00 PM
Ransomware Survival Guide for Public Safety Comms
Location: Baltimore Convention Center, 345-346
Main Presenter:
Pranshu Bajpai, Head of Security Architecture
– Motorola Solutions
Cybersecurity for Public Safety Communications
CEU: 1
2:00 PM – 3:00 PM
Structure Fire in Progress
2:00 PM – 3:00 PM
Structure Fire in Progress
Location: Baltimore Convention Center, 339-342
Main Presenter:
Brett D. Loomis
– Corvallis Fire & Rescue
Frontline Telecommunicator
CEU: 1
2:00 PM – 3:00 PM
Swapping Out Wings While Flying An Interop Story
2:00 PM – 3:00 PM
Swapping Out Wings While Flying An Interop Story
Location: Baltimore Convention Center, 343-344
Main Presenter:
Dustin McKinney
– Motorola Solutions
Radio and Wireless Communications Technologies
CEU: 1
2:00 PM – 3:00 PM
Training Can Be Fun For Everyone
2:00 PM – 3:00 PM
Training Can Be Fun For Everyone
Location: Baltimore Convention Center, 318-320
Main Presenter:
Shannon Polito, ENP RPL Certified First Responder Coach
– Help for the Headset
Training Essentials
CEU: 1
2:00 PM – 3:00 PM
Turning Off When You're Expected to Always Be On
2:00 PM – 3:00 PM
Turning Off When You're Expected to Always Be On
Location: Baltimore Convention Center, 309-310
Main Presenter:
Kylie Slayton, RPL
– Colorado State Patrol
Communications Center Management
CEU: 1
3:30 PM – 4:30 PM
Cybersecurity in Mission Critical Communication Systems
3:30 PM – 4:30 PM
Cybersecurity in Mission Critical Communication Systems
Location: Baltimore Convention Center, 345-346
Main Presenter:
Neil Horden
– EF Johnson, Inc,
Cybersecurity for Public Safety Communications
CEU: 1
3:30 PM – 4:30 PM
Developing the HERO Within
3:30 PM – 4:30 PM
Developing the HERO Within
Location: Baltimore Convention Center, 301-303
Main Presenter:
Emily Zavala, MA
– Gold Line Positive Solutions
Wellness in the Emergency Communication Center
CEU: 1
3:30 PM – 4:30 PM
Elevating and Connecting QA, Feedback, and Training in 911
3:30 PM – 4:30 PM
Elevating and Connecting QA, Feedback, and Training in 911
Location: Baltimore Convention Center, 324-326
Main Presenter:
Scott MacDonald
– GovWorx
Co-Presenter:
Ivan Whitaker
– Salt Lake Valley Emergency Communications Center
NG9-1-1 and Emerging Technologies
CEU: 1
3:30 PM – 4:30 PM
Failing Center or Failing Boss ? A Self Assessment
3:30 PM – 4:30 PM
Failing Center or Failing Boss ? A Self Assessment
Location: Baltimore Convention Center, 307-308
Main Presenter:
Stephan M. Bunker, BS Criminal Justice, MEd Adult Education
– Maine Fire Protection Commission
Leadership Development
CEU: 1
3:30 PM – 4:30 PM
FCC Update on Public Safety Proceedings
3:30 PM – 4:30 PM
FCC Update on Public Safety Proceedings
Location: Baltimore Convention Center, 337-338
Federal Partners
CEU: 1
3:30 PM – 4:30 PM
Neurodiversity in 911: Embracing an Inclusive Workforce
3:30 PM – 4:30 PM
Neurodiversity in 911: Embracing an Inclusive Workforce
Location: Baltimore Convention Center, 309-310
Main Presenter:
Will Young
– Clearwater Police Department
Communications Center Management
CEU: 1
3:30 PM – 4:30 PM
Public Safety Use of LTE Technology to Augment LMR
3:30 PM – 4:30 PM
Public Safety Use of LTE Technology to Augment LMR
Location: Baltimore Convention Center, 343-344
Main Presenter:
Jesse Cooper
– First Responder Network Authority
Radio and Wireless Communications Technologies
CEU: 1
3:30 PM – 4:30 PM
Strategies for Managing 9-1-1 System Outages
3:30 PM – 4:30 PM
Strategies for Managing 9-1-1 System Outages
Location: Baltimore Convention Center, 316-317
Main Presenter:
Kimberly M. Kuszak, CPM, ENP, CMCP
– Sarpy County Emergency Communications
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:30 PM – 4:30 PM
TikTok the Time to Start Your Community Engagement is Now!
3:30 PM – 4:30 PM
TikTok the Time to Start Your Community Engagement is Now!
Location: Baltimore Convention Center, 321-323
Main Presenter:
Danielle Harris, ENP, CMCP
– Ingham County 911
Mastering Media & Public Engagement
CEU: 1
3:30 PM – 4:30 PM
Training Program Development
3:30 PM – 4:30 PM
Training Program Development
Location: Baltimore Convention Center, 318-320
Main Presenter:
Casey Miller, RPL
– Converse County Joint Communications Center
Training Essentials
CEU: 1
3:30 PM – 4:30 PM
Training Team Tune-Up: Empowering CTOs and Instructors
3:30 PM – 4:30 PM
Training Team Tune-Up: Empowering CTOs and Instructors
Location: Baltimore Convention Center, 314-315
Main Presenter:
Miguel E. Alvarado, CTO
– Jeffcom911
Training Essentials- Repeat Session
CEU: 1
3:30 PM – 4:30 PM
What is NG9-1-1: Fact or Fiction
3:30 PM – 4:30 PM
What is NG9-1-1: Fact or Fiction
Location: Baltimore Convention Center, 339-342
Main Presenter:
Crystal Lawrence, CPE, RPL, ENP
– APCO International
Frontline Telecommunicator
CEU: 1
