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Communications Center Management
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Leadership Development
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Repeat Session
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Federal Partners
Training Essentials
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Tuesday, July 29, 2025
1:30 PM – 2:30 PM
Dialing Up Defense: Cyber Incident Response in 911 Centers
1:30 PM – 2:30 PM
Dialing Up Defense: Cyber Incident Response in 911 Centers
Location: Baltimore Convention Center, 345-346
Main Presenter:
Jamie Ginn, PhD h.c.
– OTM Cyber
Cybersecurity for Public Safety Communications
CEU: 1
1:30 PM – 2:30 PM
Front Line Insights: Lessons Learned from Butler, PA
1:30 PM – 2:30 PM
Front Line Insights: Lessons Learned from Butler, PA
Location: Baltimore Convention Center, 337-338
Main Presenter:
Lori Stone
– First Responder Network Authority
Federal Partners
CEU: 1
1:30 PM – 2:30 PM
Leaving A Legacy: An Infinite Mindset in 911
1:30 PM – 2:30 PM
Leaving A Legacy: An Infinite Mindset in 911
Location: Baltimore Convention Center, 309-310
Main Presenter:
Matt C. Harwell, ENP, CMCP, MS, MA
– Lincoln Emergency Communications Center
Communications Center Management
CEU: 1
1:30 PM – 2:30 PM
Let's Get Rid of the Old "Unseen Heroes" Adage
1:30 PM – 2:30 PM
Let's Get Rid of the Old "Unseen Heroes" Adage
Location: Baltimore Convention Center, 321-323
Main Presenter:
Bruce Garner, B.A. English
– Hamilton County 9-1-1 Emergency Communications District
Co-Presenter:
Amanda Jones
– Hamilton County 9-1-1 Emergency Communications District
Co-Presenter:
Jamarcus Williams
– Hamilton County 9-1-1 Emergency Communications District
Mastering Media & Public Engagement
CEU: 1
1:30 PM – 2:30 PM
Like WHOA!: The Plainfield Walmart Fire
1:30 PM – 2:30 PM
Like WHOA!: The Plainfield Walmart Fire
Location: Baltimore Convention Center, 316-317
Main Presenter:
Greg O'Brien, CPE
– Hendricks County 911
Emergency Preparedness, Response and Situational Awareness
CEU: 1
1:30 PM – 2:30 PM
Maintaining Health and Wellness in the Hot Seat
1:30 PM – 2:30 PM
Maintaining Health and Wellness in the Hot Seat
Location: Baltimore Convention Center, 301-303
Main Presenter:
Wendy L. Bundy, MSLS, MA, AHIP, CCISM, RYT-200
– Midnight Angel Training & Wellness
Wellness in the Emergency Communication Center
CEU: 1
1:30 PM – 2:30 PM
Overcoming Bias & Burnout in 911 Training
1:30 PM – 2:30 PM
Overcoming Bias & Burnout in 911 Training
Location: Baltimore Convention Center, 318-320
Main Presenter:
leia C. Frye, CMCP
– Fayette County 911
Training Essentials
CEU: 1
1:30 PM – 2:30 PM
Passing the Headset: Building the NextGen of 911 Leaders
1:30 PM – 2:30 PM
Passing the Headset: Building the NextGen of 911 Leaders
Location: Baltimore Convention Center, 307-308
Main Presenter:
Jessica A. Robinson, MOL, BSN
– KanComm 911 ETSB
Leadership Development
CEU: 1
1:30 PM – 2:30 PM
Psychology 101- how to talk to those in crisis!
1:30 PM – 2:30 PM
Psychology 101- how to talk to those in crisis!
Location: Baltimore Convention Center, 339-342
Main Presenter:
Brittney Amara Rust
– Metro Nashville Department of Emergency Communication
Frontline Telecommunicator
CEU: 1
1:30 PM – 2:30 PM
Taking the ‘search’ out of search and rescue
1:30 PM – 2:30 PM
Taking the ‘search’ out of search and rescue
Location: Baltimore Convention Center, 324-326
Main Presenter:
Alicia Mohammed
NG9-1-1 and Emerging Technologies
CEU: 1
1:30 PM – 2:30 PM
Turning Off When You're Expected to Always Be On
1:30 PM – 2:30 PM
Turning Off When You're Expected to Always Be On
Location: Baltimore Convention Center, 314-315
Main Presenter:
Kylie Slayton, RPL
– Colorado State Patrol
Communications Center Management- Repeat Session
CEU: 1
3:00 PM – 4:00 PM
2024 Hurricane Helene: Validating North Carolina NG911
3:00 PM – 4:00 PM
2024 Hurricane Helene: Validating North Carolina NG911
Location: Baltimore Convention Center, 324-326
Main Presenter:
L.V. Pokey Harris, MPA, ENP
– North Carolina 911 Board
Co-Presenter:
Josh Briggs
– AT&T
Co-Presenter:
Greg Dotson
– NC 911 Board
Co-Presenter:
Tom Rogers
– NC 911 Board
NG9-1-1 and Emerging Technologies
CEU: 1
3:00 PM – 4:00 PM
A Frontline Approach: Addressing SUDs in First Responders
3:00 PM – 4:00 PM
A Frontline Approach: Addressing SUDs in First Responders
Location: Baltimore Convention Center, 301-303
Main Presenter:
Jesalyn Moore, LCSW, LSATP, CAADC
– City of Virginia Beach
Wellness in the Emergency Communication Center
CEU: 1
3:00 PM – 4:00 PM
Alyssa’s Law: Driving a Public Safety Revolution
3:00 PM – 4:00 PM
Alyssa’s Law: Driving a Public Safety Revolution
Location: Baltimore Convention Center, 343-344
Main Presenter:
John Shubin
– Advanced RF Technologies, Inc. (ADRF)
Radio and Wireless Communications Technologies
CEU: 1
3:00 PM – 4:00 PM
Artificial Intelligence Integration in 9-1-1 Centers
3:00 PM – 4:00 PM
Artificial Intelligence Integration in 9-1-1 Centers
Location: Baltimore Convention Center, 337-338
Main Presenter:
Jeremy A. Hill, CPE
– NTIA
Federal Partners
CEU: 1
3:00 PM – 4:00 PM
Comms in Comms: Why every ECC needs a PIO
3:00 PM – 4:00 PM
Comms in Comms: Why every ECC needs a PIO
Location: Baltimore Convention Center, 321-323
Main Presenter:
James Matthews, APIO
– Metro Nashville Department of Emergency Communications
Mastering Media & Public Engagement
CEU: 1
3:00 PM – 4:00 PM
Effective Training Programs: A Guide to Excellence
3:00 PM – 4:00 PM
Effective Training Programs: A Guide to Excellence
Location: Baltimore Convention Center, 318-320
Main Presenter:
Lori E. Henricksen, EMD, EPD, EFD, ETC-I
– BX3 Public Safety, LLC
Training Essentials
CEU: 1
3:00 PM – 4:00 PM
HERstory: Women in Public Safety Communications
3:00 PM – 4:00 PM
HERstory: Women in Public Safety Communications
Location: Baltimore Convention Center, 307-308
Main Presenter:
Jennifer Harder
– First Responder Network Authority
Leadership Development
CEU: 1
3:00 PM – 4:00 PM
Lessons Learned from Actual LMR System Breaches
3:00 PM – 4:00 PM
Lessons Learned from Actual LMR System Breaches
Location: Baltimore Convention Center, 345-346
Main Presenter:
John Casler, PMP
– L3harris
Co-Presenter:
David Kallus, Jr., MS, MA, CISSP-ISSAP, CISM
– L3Harris
Co-Presenter:
Sean Scott
– SecuLore
Co-Presenter:
Russel Stukey
– Riley County, KS
Co-Presenter:
Nick Waddell
– L3Harris
Co-Presenter:
John garry
– Atlantic County Public Safety - Office of Emergency Preparedness
Cybersecurity for Public Safety Communications
CEU: 1
3:00 PM – 4:00 PM
Recruiting Outside of the Box
3:00 PM – 4:00 PM
Recruiting Outside of the Box
Location: Baltimore Convention Center, 309-310
Main Presenter:
Jordan E. Yates
– Virginia Beach Emergency Communications and Citizen Services
Co-Presenter:
Laramie J. Scott, ENP, RPL, CMCP
– Kentucky State Police
Co-Presenter:
Kylie Slayton, RPL
– Colorado State Patrol
Communications Center Management
CEU: 1
3:00 PM – 4:00 PM
Situational Awareness for Communications Professionals
3:00 PM – 4:00 PM
Situational Awareness for Communications Professionals
Location: Baltimore Convention Center, 316-317
Main Presenter:
Drew Moldenhauer, M.S.
– Osseo Police Department
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:00 PM – 4:00 PM
Strategies for Managing 9-1-1 System Outages
3:00 PM – 4:00 PM
Strategies for Managing 9-1-1 System Outages
Location: Baltimore Convention Center, 314-315
Main Presenter:
Kimberly M. Kuszak, CPM, ENP, CMCP
– Sarpy County Emergency Communications
Emergency Preparedness, Response and Situational Awareness- Repeat Session
CEU: 1
3:00 PM – 4:00 PM
Teamwork and Collaboration
3:00 PM – 4:00 PM
Teamwork and Collaboration
Location: Baltimore Convention Center, 339-342
Main Presenter:
Tony Keefe, RPL
– LeeComm
Co-Presenter:
Travis Solem
– Warren County
Frontline Telecommunicator
CEU: 1
