Skip to main content
Toggle navigation
Search
Home
Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Presentation Icons
Communications Center Management
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Leadership Development
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Repeat Session
Mastering Media
Federal Partners
Training Essentials
Full Schedule
All Days
Fri, Jul 25
Sat, Jul 26
Sun, Jul 27
Mon, Jul 28
Tue, Jul 29
Wed, Jul 30
Full Schedule
Type here to filter the list
Tuesday, July 29, 2025
7:00 AM - 4:30 PM
Registration & Member Voting
7:00 AM - 4:30 PM
Registration & Member Voting
Location: Baltimore Convention Center, Pratt Street Lobby, Level 300
Sponsored By
7:00 AM - 5:00 PM
Live 9-1-1 Call Taking
7:00 AM - 5:00 PM
Live 9-1-1 Call Taking
Location: Baltimore Convention Center, Level 300
Sponsored By
8:00 AM - 10:00 AM
Distinguished Achievers Breakfast
8:00 AM - 10:00 AM
Distinguished Achievers Breakfast
Location: Baltimore Convention Center Ballroom
Keynote Speaker:
Siri Lindley
Sponsored By
CEU: 1
8:00 AM - 12:00 PM
APCO Store
8:00 AM - 12:00 PM
APCO Store
Location: Baltimore Convention Center, Pratt Street Lobby, Level 300
8:00 AM - 5:00 PM
NRPC CAPRAD Technical Seminar
8:00 AM - 5:00 PM
NRPC CAPRAD Technical Seminar
Location: Baltimore Convention Center, 328-329
8:00 AM - 5:00 PM
Quiet Room
8:00 AM - 5:00 PM
Quiet Room
Location: Baltimore Convention Center, 335
8:30 AM - 9:30 AM
Project 25 CAP Quarterly Open Meeting
8:30 AM - 9:30 AM
Project 25 CAP Quarterly Open Meeting
Location: Hilton Baltimore, Ruth
10:00 AM - 11:00 AM
Keynote Meet & Greet with Siri Lindley
10:00 AM - 11:00 AM
Keynote Meet & Greet with Siri Lindley
Location: Baltimore Convention Center, Exhibit Hall 2739
10:00 AM - 4:00 PM
Exhibit Hall Open
10:00 AM - 4:00 PM
Exhibit Hall Open
10:00 AM - 4:00 PM
Explore Training and Education Opportunities with the APCO Institute and Enter to Win a FREE APCO Institute Online Course!
10:00 AM - 4:00 PM
Explore Training and Education Opportunities with the APCO Institute and Enter to Win a FREE APCO Institute Online Course!
Location: Baltimore Convention Center, Exhibit Hall 2739
10:00 AM - 4:00 PM
FREE AFC Licensing Services Drawing
10:00 AM - 4:00 PM
AFC Licensing Help + Raffle Bonus at the APCO Pavilion!
Location: Baltimore Convention Center, Exhibit Hall 2739
10:00 AM - 4:00 PM
IntelliComm Hands-On Demos
10:00 AM - 4:00 PM
IntelliComm Hands-On Demos
Location: Baltimore Convention Center, Exhibit Hall 2739
10:15 AM - 10:45 AM
IntelliComm Technology Demonstration
10:15 AM - 10:45 AM
IntelliComm Technology Demonstration
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter:
Shellie Johnson
– APCO International
10:15 AM - 11:00 AM
AM Snack Break in Exhibit Hall
10:15 AM - 11:00 AM
AM Snack Break in Exhibit Hall
Location: Baltimore Convention Center, Exhibit Hall
10:15 AM - 3:30 PM
Large ECC Directors Roundtable (Invitation Only)
10:15 AM - 3:30 PM
Large ECC Directors Roundtable (Invitation Only)
Location: Hilton Baltimore, Key Ballroom 9-10
10:15 AM - 3:30 PM
Medium ECC Directors Roundtable (Invitation Only)
10:15 AM - 3:30 PM
Medium ECC Directors Roundtable (Invitation Only)
Location: Hilton Baltimore, Key Ballroom 3-4
10:15 AM - 3:30 PM
Small ECC Directors Roundtable (Invitation Only)
10:15 AM - 3:30 PM
Small ECC Directors Roundtable (Invitation Only)
Location: Hilton Baltimore, Key Ballroom 1-2
10:30 AM - 11:00 AM
Applying AI to the 9-1-1 workflow: Real-life Stories
10:30 AM - 11:00 AM
Applying AI to the 9-1-1 workflow: Real-life Stories
Location: Baltimore Convention Center, Exhibit Hall 3206
Main Presenter:
Jeff Freeland, ENP
– Motorola Solutions
Presentation Theater
10:30 AM - 11:30 AM
Learning to Lead: Using AI to Advance Your Career
10:30 AM - 11:30 AM
Learning to Lead: Using AI to Advance Your Career
Location: Baltimore Convention Center, Exhibit Hall 1106
Main Presenter:
Sharon Miller
– Fayette County 911
Career Advancement Center
CEU: 1
11:00 AM - 11:30 AM
AFC Services
11:00 AM - 11:30 AM
AFC Services
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter:
Amanda Bredstrup
– APCO International
11:00 AM - 12:30 PM
Western Regional Consortium
11:00 AM - 12:30 PM
Western Regional Consortium
Location: Hilton Baltimore, Key Ballroom 5
11:15 AM - 11:45 AM
Essential Communications: Building the Interoperable Bridge Between Radio Systems & Broadband
11:15 AM - 11:45 AM
Essential Communications: Building the Interoperable Bridge Between Radio Systems & Broadband
Location: Baltimore Convention Center, Exhibit Hall 3206
Main Presenter:
Chad Jonhson
– FirstNet Program at AT&T
Presentation Theater
11:45 AM - 12:15 PM
APCO Consulting Services
11:45 AM - 12:15 PM
APCO Consulting Services
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter:
Catherine Wix
– APCO International
11:45 AM - 12:45 PM
Becoming a Word Ninja in the Communications Center
11:45 AM - 12:45 PM
Becoming a Word Ninja in the Communications Center
Location: Baltimore Convention Center, Exhibit Hall 1106
Main Presenter:
Tony Keefe, RPL
– LeeComm
Career Advancement Center
CEU: 1
12:00 PM - 12:30 PM
Presentation Theater - JVCKenwood
12:00 PM - 12:30 PM
Presentation Theater - JVCKenwood
Location: Baltimore Convention Center, Exhibit Hall 3206
Presentation Theater
12:00 PM - 1:30 PM
Past Presidents and Life Members Luncheon (Invitation Only)
12:00 PM - 1:30 PM
Past Presidents and Life Members Luncheon (Invitation Only)
Location: Hilton Baltimore, Johnson
12:00 PM - 2:00 PM
ECC Tour: Baltimore County 911 Center
12:00 PM - 2:00 PM
ECC Tour: Baltimore County 911 Center
Sponsored By
12:30 PM - 1:00 PM
Deployable Public Safety Trunking Systems
12:30 PM - 1:00 PM
Deployable Public Safety Trunking Systems
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter:
Don Root
– APCO
12:30 PM - 4:00 PM
Reminiscing with History Makers Interviews
12:30 PM - 4:00 PM
Reminiscing with History Makers Interviews
Location: Hilton Baltimore, Tubman A
12:45 PM - 1:15 PM
AI Agents: Your New Partners in Emergency Response
12:45 PM - 1:15 PM
AI Agents: Your New Partners in Emergency Response
Location: Baltimore Convention Center, Exhibit Hall 3206
Main Presenter:
John Persano
– Amazon Web Services
Co-Presenter:
Doug Gartner
– Amazon Web Services
Presentation Theater
1:00 PM - 2:00 PM
Career Elevation: The Path from Job Purpose
1:00 PM - 2:00 PM
Career Elevation: The Path from Job to Purpose
Location: Baltimore Convention Center, Exhibit Hall 1106
Main Presenter:
Craig A. Nettles, ENP, CMCP, RPL
– PALM, LLC
Career Advancement Center
CEU: 1
1:00 PM - 2:00 PM
Tennessee Chapter Meeting
1:00 PM - 2:00 PM
Tennessee Chapter Meeting
Location: Hilton Baltimore, Key Ballroom 5
1:00 PM - 2:30 PM
Strategic Cybersecurity Roundtable (Invitation Only)
1:00 PM - 2:30 PM
Strategic Cybersecurity Roundtable (Invitation Only)
Location: Hilton Baltimore, Key Ballroom 8
1:15 PM - 1:45 PM
IntelliComm Technology Demonstration
1:15 PM - 1:45 PM
IntelliComm Technology Demonstration
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter:
Shellie Johnson
– APCO International
1:30 PM - 2:00 PM
Presentation Theater - Sinclair Broadcast Group
1:30 PM - 2:00 PM
Presentation Theater - Sinclair Broadcast Group
Location: Baltimore Convention Center, Exhibit Hall 3206
Presentation Theater
1:30 PM - 2:30 PM
Car 54 - I can't hear you!
1:30 PM - 2:30 PM
Car 54 - I can't hear you!
Location: Baltimore Convention Center, 343-344
Main Presenter:
Scott Wright, Deputy SWIC/ENP/COM-C
– Statewide Emergency Telecommunications
Radio and Wireless Communications Technologies
CEU: 1
1:30 PM - 2:30 PM
Connected Vehicles: Enhancing 911 with V2X Telematics
1:30 PM - 2:30 PM
Connected Vehicles: Enhancing 911 with V2X Telematics
Location: Baltimore Convention Center, 324-326
Main Presenter:
Brian Tegtmeyer, ENP
– National Highway Transportation Safety Administration
Co-Presenter:
Steve Coker
Co-Presenter:
Heather McGaffin
– DC OUC
NG9-1-1 and Emerging Technologies
CEU: 1
1:30 PM - 2:30 PM
Dialing Up Defense: Cyber Incident Response in 911 Centers
1:30 PM - 2:30 PM
Dialing Up Defense: Cyber Incident Response in 911 Centers
Location: Baltimore Convention Center, 345-346
Main Presenter:
Jamie Ginn, PhD h.c.
– OTM Cyber
Cybersecurity for Public Safety Communications
CEU: 1
1:30 PM - 2:30 PM
Front Line Insights: Lessons Learned from Butler, PA
1:30 PM - 2:30 PM
Front Line Insights: Lessons Learned from Butler, PA
Location: Baltimore Convention Center, 337-338
Main Presenter:
Lori Stone
– First Responder Network Authority
Co-Presenter:
Rick Lippert
– Public Health Management Corporation
Co-Presenter:
Rob McLafferty
– Butler County Emergency Services
Federal Partners
CEU: 1
1:30 PM - 2:30 PM
Leaving A Legacy: An Infinite Mindset in 911
1:30 PM - 2:30 PM
Leaving A Legacy: An Infinite Mindset in 911
Location: Baltimore Convention Center, 309-310
Main Presenter:
Matt C. Harwell, ENP, CMCP, MS, MA
– Lincoln Emergency Communications Center
Communications Center Management
CEU: 1
1:30 PM - 2:30 PM
Let's Get Rid of the Old "Unseen Heroes" Adage
1:30 PM - 2:30 PM
Let's Get Rid of the Old "Unseen Heroes" Adage
Location: Baltimore Convention Center, 321-323
Main Presenter:
Bruce Garner, B.A. English
– Hamilton County 9-1-1 Emergency Communications District
Co-Presenter:
Amanda Jones
– Hamilton County 9-1-1 Emergency Communications District
Co-Presenter:
Jamarcus Williams
– Hamilton County 9-1-1 Emergency Communications District
Mastering Media & Public Engagement
CEU: 1
1:30 PM - 2:30 PM
Like WHOA!: The Plainfield Walmart Fire
1:30 PM - 2:30 PM
Like WHOA!: The Plainfield Walmart Fire
Location: Baltimore Convention Center, 316-317
Main Presenter:
Greg O'Brien, CPE
– Hendricks County 911
Emergency Preparedness, Response and Situational Awareness
CEU: 1
1:30 PM - 2:30 PM
Maintaining Health and Wellness in the Hot Seat
1:30 PM - 2:30 PM
Maintaining Health and Wellness in the Hot Seat
Location: Baltimore Convention Center, 301-303
Main Presenter:
Wendy L. Bundy, MSLS, MA, AHIP, CCISM, RYT-200
– Midnight Angel Training & Wellness
Wellness in the Emergency Communication Center
CEU: 1
1:30 PM - 2:30 PM
Overcoming Bias & Burnout in 911 Training
1:30 PM - 2:30 PM
Overcoming Bias & Burnout in 911 Training
Location: Baltimore Convention Center, 318-320
Main Presenter:
Leia C. Frye, CMCP
– Fayette County 911
Training Essentials
CEU: 1
1:30 PM - 2:30 PM
Passing the Headset: Building the NextGen of 911 Leaders
1:30 PM - 2:30 PM
Passing the Headset: Building the NextGen of 911 Leaders
Location: Baltimore Convention Center, 307-308
Main Presenter:
Jessica A. Robinson, MOL, BSN
– KanComm 911 ETSB
Co-Presenter:
James Hennessy
Leadership Development
CEU: 1
1:30 PM - 2:30 PM
Psychology 101- how to talk to those in crisis!
1:30 PM - 2:30 PM
Psychology 101- how to talk to those in crisis!
Location: Baltimore Convention Center, 339-342
Main Presenter:
Brittney Amara Rust, PeeHDee
– Metro Nashville Department of Emergency Communication
Frontline Telecommunicator
CEU: 1
1:30 PM - 2:30 PM
Turning Off When You're Expected to Always Be On
1:30 PM - 2:30 PM
Turning Off When You're Expected to Always Be On
Location: Baltimore Convention Center, 314-315
Main Presenter:
Kylie Slayton, RPL
– Colorado State Patrol
Communications Center Management- Repeat Session
CEU: 1
2:00 PM - 2:30 PM
My Training Central 101
2:00 PM - 2:30 PM
My Training Central 101
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter:
Dorothy Cave
– APCO International
2:00 PM - 2:30 PM
Think Tank: Building the Future: High School Dispatch
2:00 PM - 2:30 PM
Think Tank: Building the Future: High School Dispatch
Location: Baltimore Convention Center, Level 400
Main Presenter:
Lori E. Henricksen, ETC-I, EMD, EPD, EFD
– GovWorx / BX3 Public Safety, LLC
2:15 PM - 2:45 PM
Emergency Comms Must Work Everywhere—Reliable, Dedicated Broadband Using Satellite + 5G
2:15 PM - 2:45 PM
Emergency Comms Must Work Everywhere—Reliable, Dedicated Broadband Using Satellite + 5G
Location: Baltimore Convention Center, Exhibit Hall 3206
Main Presenter:
James Clevenger
– Hughes
Presentation Theater
2:15 PM - 3:00 PM
PM Snack Break in Exhibit Hall
2:15 PM - 3:00 PM
PM Snack Break in Exhibit Hall
Location: Baltimore Convention Center, Exhibit Hall
2:15 PM - 3:15 PM
Investing in Yourself: Elevating 911 Leadership Skills
2:15 PM - 3:15 PM
Investing in Yourself: Elevating 911 Leadership Skills
Location: Baltimore Convention Center, Exhibit Hall 1106
Main Presenter:
Melissa Parker, MCJ, CMCP
– Hartsfield-Jackson Atlanta International Airport
Career Advancement Center
CEU: 1
2:45 PM - 3:15 PM
The Career Instructor Program (CIP)
2:45 PM - 3:15 PM
The Career Instructor Program (CIP)
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter:
Joanne Greco
– APCO International
3:00 PM - 3:30 PM
From call to response: Building a smarter, safer 911 with integrated data
3:00 PM - 3:30 PM
From call to response: Building a smarter, safer 911 with integrated data
Location: Baltimore Convention Center, Exhibit Hall 3206
Main Presenter:
Tim Shriver
– Peregrine
Main Presenter:
Scott Brillman
– Fairfax County
Presentation Theater
3:00 PM - 4:00 PM
2024 Hurricane Helene: Validating North Carolina NG911
3:00 PM - 4:00 PM
2024 Hurricane Helene: Validating North Carolina NG911
Location: Baltimore Convention Center, 324-326
Main Presenter:
L.V. Pokey Harris, MPA, ENP
– North Carolina 911 Board
Co-Presenter:
Josh A. Briggs, ENP
– AT&T
Co-Presenter:
Greg Dotson
– NC 911 Board
Co-Presenter:
Tom Rogers
– NC 911 Board
Co-Presenter:
Matthew McLamb
NG9-1-1 and Emerging Technologies
CEU: 1
3:00 PM - 4:00 PM
A Frontline Approach: Addressing SUDs in First Responders
3:00 PM - 4:00 PM
A Frontline Approach: Addressing SUDs in First Responders
Location: Baltimore Convention Center, 301-303
Main Presenter:
Jesalyn Moore, LCSW, LSATP, CAADC
– City of Virginia Beach
Wellness in the Emergency Communication Center
CEU: 1
3:00 PM - 4:00 PM
Alyssa’s Law: Driving a Public Safety Revolution
3:00 PM - 4:00 PM
Alyssa’s Law: Driving a Public Safety Revolution
Location: Baltimore Convention Center, 343-344
Main Presenter:
Ray Vernon
– Advanced RF Technologies, Inc. (ADRF)
Radio and Wireless Communications Technologies
CEU: 1
3:00 PM - 4:00 PM
Artificial Intelligence Integration in 9-1-1 Centers
3:00 PM - 4:00 PM
Artificial Intelligence Integration in 9-1-1 Centers
Location: Baltimore Convention Center, 337-338
Main Presenter:
Jeremy A. Hill, CPE
– NTIA
Federal Partners
CEU: 1
3:00 PM - 4:00 PM
Comms in Comms: Why every ECC needs a PIO
3:00 PM - 4:00 PM
Comms in Comms: Why every ECC needs a PIO
Location: Baltimore Convention Center, 321-323
Main Presenter:
James Matthews, APIO
– Metro Nashville Department of Emergency Communications
Mastering Media & Public Engagement
CEU: 1
3:00 PM - 4:00 PM
Effective Training Programs: A Guide to Excellence
3:00 PM - 4:00 PM
Effective Training Programs: A Guide to Excellence
Location: Baltimore Convention Center, 318-320
Main Presenter:
Lori E. Henricksen, ETC-I, EMD, EPD, EFD
– GovWorx / BX3 Public Safety, LLC
Training Essentials
CEU: 1
3:00 PM - 4:00 PM
HERstory: Women in Public Safety Communications
3:00 PM - 4:00 PM
HERstory: Women in Public Safety Communications
Location: Baltimore Convention Center, 307-308
Main Presenter:
Jennifer Harder, PhD
– First Responder Network Authority
Co-Presenter:
Jodi Marzano Slate, PhD
– Denver 911 Communications Center
Co-Presenter:
Kristin Mullen
– Metro Nashville Department of Emergency Communications
Co-Presenter:
Tina Buneta, ENP CPE RPL
– Aurora911
Leadership Development
CEU: 1
3:00 PM - 4:00 PM
Lessons Learned from Actual LMR System Breaches
3:00 PM - 4:00 PM
Lessons Learned from Actual LMR System Breaches
Location: Baltimore Convention Center, 345-346
Main Presenter:
John Casler, PMP
– L3harris
Co-Presenter:
David Kallus, Jr., MS, MA, CISSP-ISSAP, CISM
– L3Harris
Co-Presenter:
Sean Scott
– SecuLore
Co-Presenter:
Russel Stukey
– Riley County, KS
Co-Presenter:
Nick Waddell
– L3Harris
Co-Presenter:
John garry
– Atlantic County Public Safety - Office of Emergency Preparedness
Cybersecurity for Public Safety Communications
CEU: 1
3:00 PM - 4:00 PM
Recruiting Outside of the Box
3:00 PM - 4:00 PM
Recruiting Outside of the Box
Location: Baltimore Convention Center, 309-310
Main Presenter:
Jordan E. Yates
– Virginia Beach Emergency Communications and Citizen Services
Co-Presenter:
Laramie J. Scott, ENP, RPL, CMCP
– Kentucky State Police
Co-Presenter:
Kylie Slayton, RPL
– Colorado State Patrol
Communications Center Management
CEU: 1
3:00 PM - 4:00 PM
Situational Awareness for Communications Professionals
3:00 PM - 4:00 PM
Situational Awareness for Communications Professionals
Location: Baltimore Convention Center, 316-317
Main Presenter:
Drew Moldenhauer, M.S.
– Osseo Police Department
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:00 PM - 4:00 PM
Strategies for Managing 9-1-1 System Outages
3:00 PM - 4:00 PM
Strategies for Managing 9-1-1 System Outages
Location: Baltimore Convention Center, 314-315
Main Presenter:
Kimberly M. Kuszak, CPM, ENP, CMCP
– Sarpy County Emergency Communications
Emergency Preparedness, Response and Situational Awareness- Repeat Session
CEU: 1
3:00 PM - 4:00 PM
Teamwork and Collaboration
3:00 PM - 4:00 PM
Teamwork and Collaboration
Location: Baltimore Convention Center, 339-342
Main Presenter:
Tony Keefe, RPL
– LeeComm
Co-Presenter:
Travis J. Solem
– Warren County
Frontline Telecommunicator
CEU: 1
4:15 PM - 5:15 PM
Second General Business Session
4:15 PM - 5:15 PM
Second General Business Session
Location: Hilton Baltimore, Holiday Ballroom 1-6
5:15 PM - 6:00 PM
Second Vice President Reception
5:15 PM - 6:00 PM
Second Vice President Reception
Location: Hilton Baltimore, Holiday Ballroom Foyer
7:00 PM - 10:00 PM
APCO Block Party!
7:00 PM - 10:00 PM
APCO Block Party!
Location: M&T Bank Stadium
Sponsored By