Full Schedule

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Tuesday, July 29, 2025
10:00 AM – 11:00 AM
Keynote Meet & Greet with Siri Lindley
Location: Baltimore Convention Center, Exhibit Hall 2739
10:15 AM – 10:45 AM
IntelliComm Technology Demonstration
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter: Shellie Johnson – APCO International
10:30 AM – 11:30 AM
Learning to Lead: Using AI to Advance Your Career
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter: Sharon Miller – Fayette County 911
Career Advancement Center
CEU: 1
11:00 AM – 11:30 AM
AFC Services
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter: Amanda Bredstrup – APCO International
11:45 AM – 12:15 PM
APCO Consulting Services
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter: Catherine Wix – APCO International
11:45 AM – 12:45 PM
Becoming a Word Ninja in the Communications Center
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter: Tony Keefe, RPL – LeeComm
Career Advancement Center
CEU: 1
12:30 PM – 1:00 PM
Deployable Public Safety Trunking Systems
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter: Don Root – APCO
1:00 PM – 2:00 PM
Career Elevation: The Path from Job to Purpose
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter: Craig A. Nettles, ENP, CMCP
Career Advancement Center
CEU: 1
1:15 PM – 1:45 PM
IntelliComm Technology Demonstration
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter: Shellie Johnson – APCO International
1:30 PM – 2:30 PM
Dialing Up Defense: Cyber Incident Response in 911 Centers
Location: Baltimore Convention Center, 345-346
Main Presenter: Jamie Ginn, PhD h.c. – OTM Cyber
Cybersecurity for Public Safety Communications
CEU: 1
1:30 PM – 2:30 PM
Front Line Insights: Lessons Learned from Butler, PA
Location: Baltimore Convention Center, 337-338
Main Presenter: Lori Stone – First Responder Network Authority
Federal Partners
CEU: 1
1:30 PM – 2:30 PM
Leaving A Legacy: An Infinite Mindset in 911
Location: Baltimore Convention Center, 309-310
Main Presenter: Matt C. Harwell, ENP, CMCP, MS, MA – Lincoln Emergency Communications Center
Communications Center Management
CEU: 1
1:30 PM – 2:30 PM
Let's Get Rid of the Old "Unseen Heroes" Adage
Location: Baltimore Convention Center, 321-323
Main Presenter: Bruce Garner, B.A. English – Hamilton County 9-1-1 Emergency Communications District
Co-Presenter: Amanda Jones – Hamilton County 9-1-1 Emergency Communications District
Co-Presenter: Jamarcus Williams – Hamilton County 9-1-1 Emergency Communications District
Mastering Media & Public Engagement
CEU: 1
1:30 PM – 2:30 PM
Like WHOA!: The Plainfield Walmart Fire
Location: Baltimore Convention Center, 316-317
Main Presenter: Greg O'Brien, CPE – Hendricks County 911
Emergency Preparedness, Response and Situational Awareness
CEU: 1
1:30 PM – 2:30 PM
Maintaining Health and Wellness in the Hot Seat
Location: Baltimore Convention Center, 301-303
Main Presenter: Wendy L. Bundy, MSLS, MA, AHIP, CCISM, RYT-200 – Midnight Angel Training & Wellness
Wellness in the Emergency Communication Center
CEU: 1
1:30 PM – 2:30 PM
Overcoming Bias & Burnout in 911 Training
Location: Baltimore Convention Center, 318-320
Main Presenter: leia C. Frye, CMCP – Fayette County 911
Training Essentials
CEU: 1
1:30 PM – 2:30 PM
Passing the Headset: Building the NextGen of 911 Leaders
Location: Baltimore Convention Center, 307-308
Main Presenter: Jessica A. Robinson, MOL, BSN – KanComm 911 ETSB
Leadership Development
CEU: 1
1:30 PM – 2:30 PM
Psychology 101- how to talk to those in crisis!
Location: Baltimore Convention Center, 339-342
Main Presenter: Brittney Amara Rust – Metro Nashville Department of Emergency Communication
Frontline Telecommunicator
CEU: 1
1:30 PM – 2:30 PM
Taking the ‘search’ out of search and rescue
Location: Baltimore Convention Center, 324-326
Main Presenter: Alicia Mohammed
NG9-1-1 and Emerging Technologies
CEU: 1
1:30 PM – 2:30 PM
Turning Off When You're Expected to Always Be On
Location: Baltimore Convention Center, 314-315
Main Presenter: Kylie Slayton, RPL – Colorado State Patrol
Communications Center Management- Repeat Session
CEU: 1
2:00 PM – 2:30 PM
The Career Instructor Program (CIP)
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter: Joanne Greco – APCO International
2:15 PM – 3:15 PM
Investing in Yourself: Elevating 911 Leadership Skills
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter: Melissa Parker, MCJ, CMCP – Hartsfield-Jackson Atlanta International Airport
Career Advancement Center
CEU: 1
2:45 PM – 3:15 PM
My Training Central 101
Location: Baltimore Convention Center, Exhibit Hall 2739
Main Presenter: Dorothy Cave – APCO International
3:00 PM – 4:00 PM
2024 Hurricane Helene: Validating North Carolina NG911
Location: Baltimore Convention Center, 324-326
Main Presenter: L.V. Pokey Harris, MPA, ENP – North Carolina 911 Board
Co-Presenter: Josh Briggs – AT&T
Co-Presenter: Greg Dotson – NC 911 Board
Co-Presenter: Tom Rogers – NC 911 Board
NG9-1-1 and Emerging Technologies
CEU: 1
3:00 PM – 4:00 PM
A Frontline Approach: Addressing SUDs in First Responders
Location: Baltimore Convention Center, 301-303
Main Presenter: Jesalyn Moore, LCSW, LSATP, CAADC – City of Virginia Beach
Wellness in the Emergency Communication Center
CEU: 1
3:00 PM – 4:00 PM
Alyssa’s Law: Driving a Public Safety Revolution
Location: Baltimore Convention Center, 343-344
Main Presenter: John Shubin – Advanced RF Technologies, Inc. (ADRF)
Radio and Wireless Communications Technologies
CEU: 1
3:00 PM – 4:00 PM
Artificial Intelligence Integration in 9-1-1 Centers
Location: Baltimore Convention Center, 337-338
Main Presenter: Jeremy A. Hill, CPE – NTIA
Federal Partners
CEU: 1
3:00 PM – 4:00 PM
Comms in Comms: Why every ECC needs a PIO
Location: Baltimore Convention Center, 321-323
Main Presenter: James Matthews, APIO – Metro Nashville Department of Emergency Communications
Mastering Media & Public Engagement
CEU: 1
3:00 PM – 4:00 PM
Effective Training Programs: A Guide to Excellence
Location: Baltimore Convention Center, 318-320
Main Presenter: Lori E. Henricksen, EMD, EPD, EFD, ETC-I – BX3 Public Safety, LLC
Training Essentials
CEU: 1
3:00 PM – 4:00 PM
HERstory: Women in Public Safety Communications
Location: Baltimore Convention Center, 307-308
Main Presenter: Jennifer Harder – First Responder Network Authority
Leadership Development
CEU: 1
3:00 PM – 4:00 PM
Lessons Learned from Actual LMR System Breaches
Location: Baltimore Convention Center, 345-346
Main Presenter: John Casler, PMP – L3harris
Co-Presenter: David Kallus, Jr., MS, MA, CISSP-ISSAP, CISM – L3Harris
Co-Presenter: Sean Scott – SecuLore
Co-Presenter: Russel Stukey – Riley County, KS
Co-Presenter: Nick Waddell – L3Harris
Co-Presenter: John garry – Atlantic County Public Safety - Office of Emergency Preparedness
Cybersecurity for Public Safety Communications
CEU: 1
3:00 PM – 4:00 PM
Recruiting Outside of the Box
Location: Baltimore Convention Center, 309-310
Main Presenter: Jordan E. Yates – Virginia Beach Emergency Communications and Citizen Services
Co-Presenter: Laramie J. Scott, ENP, RPL, CMCP – Kentucky State Police
Co-Presenter: Kylie Slayton, RPL – Colorado State Patrol
Communications Center Management
CEU: 1
3:00 PM – 4:00 PM
Situational Awareness for Communications Professionals
Location: Baltimore Convention Center, 316-317
Main Presenter: Drew Moldenhauer, M.S. – Osseo Police Department
Emergency Preparedness, Response and Situational Awareness
CEU: 1
3:00 PM – 4:00 PM
Strategies for Managing 9-1-1 System Outages
Location: Baltimore Convention Center, 314-315
Main Presenter: Kimberly M. Kuszak, CPM, ENP, CMCP – Sarpy County Emergency Communications
Emergency Preparedness, Response and Situational Awareness- Repeat Session
CEU: 1
3:00 PM – 4:00 PM
Teamwork and Collaboration
Location: Baltimore Convention Center, 339-342
Main Presenter: Tony Keefe, RPL – LeeComm
Co-Presenter: Travis Solem – Warren County
Frontline Telecommunicator
CEU: 1