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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Repeat Session
Repeat Session
Media
Media
Federal Partners
Federal Partners
Training Essentials
Training Essentials
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Frontline Telecommunicator

Introduction to Fire Service & Communications

Sunday, July 27, 2025
2:30 PM – 3:30 PM  
Location: Baltimore Convention Center, 339-342
CEU: 1
Frontline Telecommunicator
The aim of this course is to familiarize 9-1-1 Telecommunicators with the fundamentals of Firefighting. This involves providing an explanation of the various types of machinery and equipment that firefighters use. In addition, Telecommunicators will learn some of the essential vocabulary used by Firefighters while on the scene.

Learning Objectives:

  • The student will be able to explain early Fire Dispatch History and its significance in the development of modern fire services.
  • The students will be able to describe common apparatus and list the essential Fire Service Equipment used in fire operations.
  • The students will be able to list and explain key Fire Service Operational Terminology, enhancing their understanding of fire service communication and procedures.