Neurodiversity isn’t simply a buzzword, it’s a reality for an estimated 15 to 20% of the population in the United States. Chances are one of your partners is neurodivergent and you may not even know! In this presentation, you will learn more about Neurodiversity and strategies to foster a more effective, empathetic, and resilient team from a former public-school educator turned Public Safety Telecommunicator who happens to also be diagnosed Autistic. Discover the benefits of embracing neurodiversity in the ECC and learn practical steps to create a supportive environment for everyone.
Learning Objectives:
Understand the Concept and Impact of Neurodiversity:
Participants will define neurodiversity, identify common neurodivergent diagnoses, and recognize how neurodivergent traits influence communication, team dynamics, and problem-solving within the Emergency Communications Center (ECC).
Explore Strategies for Fostering Inclusion and Supporting Neurodivergent Staff:
Participants will learn actionable strategies to create an inclusive environment, including practical approaches to team training, communication protocols, and adjustments that support both neurodivergent and neurotypical employees.
Evaluate the Benefits of Embracing Neurodiversity for Recruitment, Retention, and Team Performance:
Participants will examine how inclusive practices can improve recruitment, reduce turnover, enhance team performance, and increase resilience, ultimately enabling the ECC to better serve its community.
