Creating a Supportive Environment for Growth and Operational Excellence in 911 Dispatch
Learning Objectives:
Attendees will learn strategies to foster effective teamwork and communication within 911 telecommunicator teams, ensuring seamless coordination during high-pressure situations.
Participants will explore techniques for mentoring, training, and integrating newer telecommunicators into the team, helping them build confidence and competence in their roles.
Telecommunicators will gain insights into building an inclusive environment that emphasizes skill development, mutual support, and celebrating individual and team successes, reducing stress and improving overall performance.
