This presentation will focus on effectively training difficult trainees in a 911 environment, exploring various personality types and their impact on learning. Emphasis will be placed on the importance of proper documentation to ensure clear, unbiased records of performance and progress. We will also address how trainer burnout or personal biases can influence their perception of trainees, potentially hindering success. Strategies for overcoming these challenges will be discussed, including maintaining emotional awareness, self-reflection, and fostering an environment of constructive feedback to support both the trainee’s growth and the trainer's well-being.
Learning Objectives:
Identify and adapt training methods to effectively address different personality types and challenges in 911 trainees.
Understand the importance of proper documentation to maintain accurate, objective records of trainee progress and performance.
Recognize the impact of trainer burnout and personal bias, and implement strategies to overcome these challenges for more effective, unbiased training.
