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Communications Center Management

Recruiting Outside of the Box

Tuesday, July 29, 2025

3:00 PM – 4:00 PM

Location: Baltimore Convention Center, 309-310

CEU: 1

Main Presenter(s)

Jordan E. Yates

Community Engagement and Recruitment Specialist
Virginia Beach Emergency Communications and Citizen Services
Virginia Beach, Virginia

Co-Presenter(s)

Laramie J. Scott, ENP, RPL, CMCP

911 Administrator
Kentucky State Police
Frankfort, Kentucky
Kylie Slayton, RPL

Regional Manager
Colorado State Patrol
Lakewood, Colorado

During this one-hour session, join APCO’s Young Professionals Committee as we explore various methods of recruiting beyond the traditional outlets. During this session, you’ll learn how to interact with military installations to recruit returning veterans, research gaming conventions to target highly skilled individuals who role play our daily duties and learn key bits of recruitment-focused information developed during the 2024 APCO Staffing Summit.

Learning Objectives:

At the end of the session, participants will have a better understanding of non-traditional recruitment techniques that can be implemented at their agency.
At the end of the session, participants will have a better understanding of key recruitment ideas developed during the 2024 APCO Staffing Summit.
At the end of the session, participants will have a better understanding of how to coordinate with local military installations in order to recruit returning veterans.