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Federal Partners

Artificial Intelligence Integration in 9-1-1 Centers

Tuesday, July 29, 2025

3:00 PM - 4:00 PM

Location: Baltimore Convention Center, 337-338

CEU: 1

Main Presenter(s)

Jeremy A. Hill, CPE

Public Safety Advisor
NTIA
Washington, District of Columbia

Co-Presenter(s)

KF

Karl Fasold

Executive Director
Orleans Parish Communication District
LM

Lee Ann Magoski
Jeremy Zollo

Deputy Associate Administrator
NTIA, Virginia
TR

Tenea Reddick

Director 9-1-1 Communications
Baltimore City Fire Department

Join us for a session centered around the results of our AI research, which explores the promising advantages of AI for Emergency Communication Centers. We will identify existing service gaps that AI can address and discuss potential benefits. Through real-world use cases and testimonials from a panel of experts, you’ll see firsthand how AI can elevate public safety outcomes and propel the 911 industry forward.

Learning Objectives:

Discover AI's role in identifying and addressing service gaps in 911 centers.
Learn how AI enhances operational efficiency and decision-making in emergency response.
Explore real-world applications of AI that are already demonstrating tangible benefits in ECCs.