The APCO Staffing Taskforce is proud to present the Alternative Work Environments Session. Here you will explore how to utilize the staff that you have in new and innovative ways through remote and hybrid environments, to Assistive Technologies, and automation that will help diversify and retain your staff
Learning Objectives:
1. Understanding the the landscape of technology in 9-1-1 is providing options for your ECC.
2. Remote work and "Satellite Centers" are no longer a pipe dream but real, achievable options for centers.
3. Assistive Technologies are here to stay and how to leverage these technologies in your ECC to improve retention and service delivery without replacing staff.