Program Manager, APCO Consulting Services APCO International
Feeling stuck every time a new challenge pops up in your center? Let's discuss how an ECC can make meaningful changes to address quality improvement projects. We'll explore ways to enhance your staff, streamline processes, and upgrade the tools you use to coach your team for continuous growth.
Learning Objectives:
1. Explain what continuous improvement can look like for your ECC when you remove emotion and replace it with real data/metrics.
2. Identify how a robust QA program with an open feedback loop can contribute to a smooth operating ECC.
3. Apply process improvement techniques to streamline your procedures.
