Recent research has greatly improved our understanding of adult learning, empowering training professionals to better engage a diverse audience. In this session, we’ll dive into training best practices tailored specifically for 911 dispatchers. Discover how simple, effective adjustments can transform your training sessions, making them more impactful and responsive to various learning needs. Get ready to elevate your training skills and foster a more dynamic learning environment that produces confident, competent dispatchers.
Learning Objectives:
At the end of this session participants will be able to demonstrate how to help trainees reduce stress to improve retention.
At the end of this session participants will be able to identify ways to avoid cognitive overload for trainees.
At the end of this session participants will be able to identify ways to adapt to diverse learner needs.
