Hartsfield-Jackson Atlanta International Airport Woodstock, Georgia
Investing in Yourself: Elevating 911 Leadership Skills is a transformative session designed to empower 911 professionals with essential leadership tools. Participants will explore the distinctions between management and leadership, develop advanced communication strategies, and learn techniques for personal growth. This presentation will cover foundational leadership concepts, communication skills enhancement, and cultural development within 911 centers. Attendees will gain valuable insights to elevate their leadership capabilities and drive positive change in their organizations and careers.
Learning Objectives:
Differentiate between management and leadership roles in 911 centers, and identify specific leadership actions they can implement in their current position, regardless of their title.
Develop a personalized leadership growth plan that includes concrete steps for improving their communication skills and one strategy for fostering a positive work culture in their 911 center.
Identify and leverage specific resources or opportunities for ongoing leadership development within the 911 industry, such as mentorship programs, professional networks, or training courses.
