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Communications Center Management
Communications Center Management
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Wellness in the Emergency Communications Center
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Communications Center Management

Beyond DEI: Creating a Culture of Belonging

Monday, July 28, 2025
3:30 PM - 4:30 PM  
Location: Baltimore Convention Center, 309-310
CEU: 1
A critical conversation with 9-1-1 leaders who are reshaping ECCs across the nation by fostering inclusive, diverse, and thriving cultures. As ECCs face significant challenges in recruitment, retention, and morale, the need for creating a true culture of belonging has never been more urgent. Join moderator JaCorey Glaude and five leading experts—Tina Bunetta, Dru Clarke, Tamara Bell, Lynette Dawkins, and Tipi Brookins explore how ECCs can move beyond traditional diversity, equity, and inclusion (DEI) initiatives to create environments where every team member feels valued, heard, and empowered to contribute to their fullest potential.

Learning Objectives:

  • Emphasize the difference between diversity as a metric and inclusion as a value.
  • Understanding the intersection of leadership, recruitment, and organizational culture in fostering belonging.
  • Explore concrete strategies to overcome challenges and create sustainable change in ECCs