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ViewAttendees 22

Presentation Theater

Agentic AI: Revolutionizing 9-1-1 Centers through Intelligent Automation

Monday, July 28, 2025
11:15 AM - 11:45 AM  
Location: Baltimore Convention Center, Exhibit Hall 3206

    Main Presenter(s)

  • JB

    Jeremy Banks

    Senior Product Manager
    Carbyne

  • KF

    Karl Fasold

    Executive Director
    Orleans Parish Communication District

As emergency response systems evolve, the introduction of agentic AI presents a significant opportunity to enhance the efficiency and effectiveness of 9-1-1 centers. This session will explore how agentic AI can act as a force multiplier, assisting dispatchers and call-takers in triaging, decision-making, and resource management, ultimately leading to improved response times and outcomes.