ECCs are facing a dual crisis: staffing challenges and overwhelming, fragmented technology. In this session, we’ll explore how RapidSOS HARMONY – AI built for Public Safety – can simplify your agency’s systems, surface the right information at the right time, and support telecommunicators when it matters most. While AI can never replace the professionalism and ingenuity of trained telecommunicators, it can be a tool to support your staff’s life-saving work. See how an integrated, AI-powered platform fueled by data from over 600 million connected devices can bring clarity, speed, and relief to overburdened 9-1-1 teams.
