From call to response: Building a smarter, safer 911 with integrated data

Effective emergency response depends on two critical assets: people and data. Without the right tools to connect them, responders are forced to make decisions with limited context. By integrating call handling, CAD, and administrative systems, agencies can gain a complete view of the call and dispatch lifecycle, enabling faster, safer, and more informed response. Real-time access to caller history, call patterns, and address flags around firearms and mental health further enhances situational awareness, while integrated data supports employee wellness, cost management, and continuous improvement. In Fairfax County, Peregrine’s platform is helping modernize manual workflows like towing operations — automating tow record processing, saving thousands of staff hours, and driving significant operational cost savings. In this session, discover how Peregrine’s data integration platform is transforming 911 operations and better equip dispatchers with the insights they need, when they need them.