Florida Highway Patrol
West Palm Beach, Florida
Aerica Ramos began her career in public safety communications more than 20 years ago as an Emergency Communications Operator. She worked as a shift supervisor, training coordinator, center manager, and now serves as Assistant Communications Commander at the Florida Highway Patrol, overseeing a team of more than 250 communications personnel across the state of Florida. Aerica has a Master of Science in Organizational Leadership from the Johns Hopkins University and a Bachelor of Science in Social Science from Florida State University. She is passionate about developing the next generation of ECC leadership. She believes that the key to a healthy and thriving work culture begins and ends with committed leaders at all levels of the organization.
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Lead the Way: Your Journey to Becoming a New ECC Supervisor
Monday, July 28, 2025
1:00 PM – 2:00 PM