Skip to main content
APCO 2025 Main banner
Final Program


Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Presentation Icons
Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Repeat Session
Repeat Session
Media
Media
Federal Partners
Federal Partners
Training Essentials
Training Essentials
Back

Shantelle Oliver

North Texas Emergency Communications Center
Carrollton, Texas

Shantelle Oliver is a seasoned instructor who has been instructing various topics since 2009, currently serving as the Support Services Manager at North Texas Emergency Communications Center. In this role, Shantelle oversees training and quality assurance, ensuring that best practices and high standards are maintained across the organization. With a deep commitment to fostering effective communication and enhancing professional development, Shantelle is dedicated to helping individuals and teams make insightful and impactful choices. Through the "5 Chairs, 5 Choices" presentation, Shantelle leverages her extensive expertise to provide practical strategies for navigating and improving everyday interactions.

Disclosure information not submitted.

Presentation(s):