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Final Program


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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
Repeat Session
Repeat Session
Media
Media
Federal Partners
Federal Partners
Training Essentials
Training Essentials
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Kim Rigden

Federal Engineering
Vancouver, British Columbia, Canada

Kim Rigden has worked in emergency services for 34+ years as a paramedic and emergency dispatcher, trainer, quality assurance specialist, supervisor, and manager for BCEHS and a commander for Toronto Paramedic Services. Kim spearheaded global operations for over 340 Accredited Centers of Excellence (ACE) in police, fire, EMS and emergency nursing across fifteen countries. Kim has an honors degree in psychology and her deep commitment to improving 9-1-1 Telecommunicator’s well-being has inspired her to continue her learning journey. She is currently in her final year Master of Science degree in Applied Positive Psychology. Her research is specific to strengths, resilience, psychological safety and workplace well-being.

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