Dispatcher Loudoun County Fire and Rescue Leesburg, VA, Virginia
An impactful review of how jurisdictions can successfully implement stay interviews as a tool to open communication with their employees! Discover how proactive conversations drive engagement, uncover insights, strengthen retention, and enhance employee satisfaction, while fostering a culture of trust and collaboration within your organization. Together, we will identify practical strategies that empower your team and fortify your organization's talent retention efforts.
Learning Objectives:
Identify Key Components of a Stay Interview
By the end of this session, participants will be able to clearly identify and describe the essential elements of a stay interview, including the purpose of the interview, the structure of effective questioning, and the types of conversations that should take place. They will be able to distinguish between different types of interview questions—those that focus on engagement, retention, and career development—and understand how these questions can be tailored to meet the specific needs of their organization. This knowledge will equip participants with the skills needed to initiate or participate in stay interviews confidently and effectively.
Evaluate the Impact of Stay Interviews on Employee Retention and Organizational Culture
Upon completion, participants will be able to critically evaluate how stay interviews influence employee retention and organizational culture. They will be able to explain how stay interviews provide valuable insights into employee satisfaction, identify areas for improvement, and uncover potential risks for turnover. Additionally, participants will learn how stay interviews can be a proactive tool for fostering a positive workplace culture, addressing employee concerns before they lead to disengagement, and aligning employee aspirations with organizational goals. Participants will be able to demonstrate how the insights gathered from these interviews can drive strategic changes that enhance employee loyalty and reduce turnover.
Apply Stay Interview Techniques to Real-World Scenarios and Case Studies
At the culmination of this session, participants will be able to apply stay interview techniques effectively in real-world scenarios by utilizing sample questions and strategies derived from case studies. They will be given the tools to practice crafting customized stay interview questions that align with the unique needs of their organization. Attendees will be encouraged to practice role-playing exercises and utilize the results of the given case study. Participants will learn how to handle different types of employee responses, overcome challenges, and use the feedback to create actionable plans for retention. By the end of the session, participants will feel confident in applying these techniques to engage employees in meaningful conversations that promote both personal growth and organizational success.
