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Communications Center Management
Wellness in the Emergency Communications Center
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Frontline Telecommunicator
Leadership Development
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Repeat Session
Media
Federal Partners
Training Essentials
Career Advancement Center
All Days
Mon, Jul 28
Tue, Jul 29
Career Advancement Center
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Monday, July 28, 2025
10:30 AM – 11:30 AM
Are You Ready? Preparing for a Promotion
10:30 AM – 11:30 AM
Are You Ready? Preparing for a Promotion
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter:
Crystal Lawrence, CPE, RPL, ENP
– APCO International
Career Advancement Center
CEU: 1
11:45 AM – 12:45 PM
You Are Not “Just A Dispatcher”
11:45 AM – 12:45 PM
You Are Not “Just A Dispatcher”
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter:
Diva Miranda-Jones, ENP, MSOL
– Carbyne
Career Advancement Center
CEU: 1
1:00 PM – 2:00 PM
Lead the Way: Your Journey to Becoming a New ECC Supervisor
1:00 PM – 2:00 PM
Lead the Way: Your Journey to Becoming a New ECC Supervisor
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter:
Aerica D. Ramos
– Florida Highway Patrol
Career Advancement Center
CEU: 1
2:15 PM – 3:15 PM
I don't like you, either!
2:15 PM – 3:15 PM
I don't like you, either!
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter:
Morrissa Ahl-Moyer
– NC Center for Missing Persons
Career Advancement Center
CEU: 1
3:30 PM – 4:30 PM
I'm a Leader. Now, what do I do?
3:30 PM – 4:30 PM
I'm a Leader. Now, what do I do?
Location: Baltimore Convention Center, Exhibit Hall 709
Main Presenter:
Bonnie Jenkins, ENP, CMCP
– Palm Beach County PSD 9-1-1 Program Services
Career Advancement Center
CEU: 1